We will receive an email notifying us you have placed your order through Carton Cloud.
You will receive a confirmation email once your order is ready for despatch.
Revised / Amended Orders
Once you approve or submit an order it is considered final
Should you need to amend the order for any reason please send an email with the Sales Order Number and revised paperwork or instructions to email@example.com
Rejected Sales Orders
If you receive a Rejected Sales Order email notification, please send an email with the Sales Order Number and instructions to firstname.lastname@example.org
Please note if you do not respond to rejected or out of stock notifications before 3pm the day you receive the notification
your order will automatically be postponed to the next available delivery day.
Please note the below information is a guideline only and is subject to change.